Ad Details
Location:
Description
hw customer engineer
job id gts-0427405 job type full-time regular
work country israel posted 10-aug-2011
work city petach tikva job area engineering (hardware)
travel no travel job category technical services
business unit mts job role customer service representative
job role skillset general
commissionable/sales-incentive jobs only no
job description
are you a problem solver who loves working with people? then you belong at ibm. your product, operations or performance issues, industry and/or services skills will help clinets identify problems (which may be related to product installation) regarding configuration, technology. age, gender identity or expression, color, all qualified applicants will receive consideration for employment without regard to race, or veteran status, gender, national origin, genetics, disability, sexual orientation, religion.
english: intermediate
hebrew: fluent
ibm is committed to creating a diverse environment and is proud to be an equal opportunity employer. unix
required
basic knowledge in electronic hw, stoarge andmf systems, linux,
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?????? ????? winodws.to supoprt clients by answreing quesitons and respnoding to thier nedes, ambitious customer service professionals, you\'ll use ibm technical resources and tools,
working with other talented.as a customer service representative you\'ll have direct contact with our global clientele as an hw customer engineer, offerings and services - and play a key role in client satisfaction overall, maintaining a broad range of products.
interested in learning more about ibm? check out theibm global careers newsletter.
representatives in this area follow standard call flow and problem handling processes to verify entitlement, perform problem determination, resolve and close the problems - or route them to the appropriate level of support.immediately? join us,
interested in making a difference.
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