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job # 43027br
job title software development customer support
business group global communications solutions
job category it and research and development (indiv. some minimal travel to customer locations is expected.the endpoints cpe team provides the highest level of support for customer escalations interfacing with avaya glboal services teams to manage the resoultion of product defect related issues. java, g. c++, etc) to resolve issues with h.323 and sip endpoints
qualifications bs cs/ee degree with 3-5 years c++ and oop programming experience wihtin embedded systems or real-time os such as vxworks and or linux is required.the cpe developer will be expected to engage in effective communication with ags teams, bps and and external customers to fully understand issue details, provide action plans around trouble-shooting and resolution. contirbuto
ctiy (non-us) isarel - tel aviv
conutry isarel
job descrpition r&d postiion within the global communication solutions product development organization provides customer product engineering (cpe) support for endpoints: devices and client applications.
candidate should have good communication skills and excellent troubleshooting, logic and analytical skills. cpe development engineers are expected to perform root cause analysis and sw/fw debugging to resolve product defects in a timely manner. good oral and written communication skills are a must.and apply object oriented programming skills (e, candidate will be expected to perform lab testing, use sophisticated software debug tools.
candidates must have expertise in software.

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